Message groups
Below is a list of system messages available in Learnster. They are divided into different message groups to help you understand when and what triggers the different notifications.
ℹ️ Go to System Messages to learn more about how to use system messages in Learnster.
❗️ This article is a work in progress, all system messages do not currently have thorough documentation. Reach out to support if you have any questions.
💡 Click on any system message title below for further information
Pre-boarding & onboarding (2)
User moved from a pre-boarding account to their onboarding state
User moved from a pre-boarding account to their onboarding state
Welcome to Learnster message
Welcome to Learnster message
The "Welcome to Learnster message" notification is sent when:
A new user is added manually with the "Add User" button
A new user is added via "Import Learners"
A new user is added via from a integration
When turned off, no emails will be sent out when a new account is added to Learnster. If new accounts are created while this system message is off, and it is turned on afterwards no messages will be sent retroactively.
You can manually send out a new Welcome to Learnster message in two ways:
On a individual user press "Click to resend the invitation". You can also copy the Invitation link manually and provide it to the user directly. This is good if a user is not finding their invitation email for any reason.
Use Advanced rules. The example below re-sends the invitation email to users who have not logged in every 30 days:
Course Enrollment (8)
Learner's course enrollment waiting manager approval
Learner's course enrollment waiting manager approval
Learner invited to scheduled event via calendar
Learner invited to scheduled event via calendar
Learner enrolled on/added to a course
Learner enrolled on/added to a course
Course is full, learner added to waitlist
Course is full, learner added to waitlist
Course enrollment was rejected
Course enrollment was rejected
Course enrollment was manually approved
Course enrollment was manually approved
Course enrollment was automatically approved
Course enrollment was automatically approved
Course enrollment to manager for approval
Course enrollment to manager for approval
Instructor and course admin approvals (4)
Instructor has marked course as failed
Instructor has marked course as failed
Assignment marked as incorrect by Instructor
Assignment marked as incorrect by Instructor
Assignment marked as correct by Instructor
Assignment marked as correct by Instructor
Assignment activity waiting for review
Assignment activity waiting for review
Course reminders (14)
Certification period reminder
Certification period reminder
Course block date is deleted
Course block date is deleted
Course block date is updated
Course block date is updated
Course block deadline has passed reminder
Course block deadline has passed reminder
Course block deadline is approaching reminder
Course block deadline is approaching reminder
Course deadline has passed reminder
Course deadline has passed reminder
Course deadline is approaching reminder
Course deadline is approaching reminder
Course deadline of student has passed
Course deadline of student has passed
Course deadline of student is approaching
Course deadline of student is approaching
Course event date is updated
Course event date is updated
Course event is deleted
Course event is deleted
Reminder about recertification period start
Reminder about recertification period start
Session Block Published
Session Block Published
Your course is about to start reminder
Your course is about to start reminder
Course completion (5)
Certificate expired. Recertification period ended - Learner notification
Certificate expired. Recertification period ended - Learner notification
Certificate expired. Recertification period ended - Manager and Admin notification
Certificate expired. Recertification period ended - Manager and Admin notification
Learner completed a course
Learner completed a course
Learner completed a course without a certificate
Learner completed a course without a certificate
New External Course Entry Submitted for Review
New External Course Entry Submitted for Review
Course suggestions (2)
Course Suggestion sent
Course Suggestion sent
Course Suggestion realized
Course Suggestion realized
Password reset (1)
Learner forgot password
Learner forgot password
Offboarding (1)
Student account is about to be deleted
Student account is about to be deleted
Recertification (9)
Reminder about recertification period start - Manager and Admin notification
Reminder about recertification period start - Manager and Admin notification
Reminder about recertification period start - Learner notification
Reminder about recertification period start - Learner notification
Reminder about recertification period start
Reminder about recertification period start
Course participant removed after compliance period expiration
Course participant removed after compliance period expiration
Certification period start - Manager and Admin notification
Certification period start - Manager and Admin notification
Certification period start - Learner notification
Certification period start - Learner notification
Certification period reminder
Certification period reminder
Certificate expired. Recertification period ended - Manager and Admin notification
Certificate expired. Recertification period ended - Manager and Admin notification
Certificate expired. Recertification period ended - Learner notification
Certificate expired. Recertification period ended - Learner notification
Book a course (3)
Book a course, learner enrolled on a blended/scheduled course
Book a course, learner enrolled on a blended/scheduled course
Book a course, learner enrolled on an online/not scheduled course
Book a course, learner enrolled on an online/not scheduled course
Card payment receipt
Card payment receipt
Book a course notifications are only sent if you have the Book a Course module - which few customers have, so chances are this won’t affect you. If unsure, you can ignore these.