We’re excited to roll out a new Learnster update for November, packed with upgrades to Orchestrator, AI content creation, and analytics. These enhancements make it easier to demonstrate learning impact, streamline content creation, and gain clearer insights from your data. Here’s what’s new:
Orchestrator – Impact Measurement: A new capability in Orchestrator helps organizations demonstrate the real value of their knowledge initiatives. This first step toward measurable impact introduces tracking of early indicators through Learner Confidence and Learner Sentiment scores, available in actionable dashboards within the Orchestrator Insights section.
Analytics – Smarter Filtering & Completion Insights: Gain better visibility into learning progress with new filters for enrollment method, auto-enrollment, and custom roles. You can now also view completion rates and full learner histories for deeper progress tracking.
Content Creation Wizard – Expanded File Support: Easily import training materials from Word, Excel, PowerPoint (including notes), HTML, and image-based PDFs with enhanced AI-powered file ingestion, making content creation faster and more flexible than ever.
Additional Platform Fixes: Improved role-based permissions, MFA support for the Nelson app, in-platform course import/export, and smarter notification handling - giving admins greater control and security.
ℹ️ The rollout begins on Monday 17th of November. If you have any questions or would like specific details about when your environment will be updated, please reach out to your Customer Success Manager or click here to book a meeting.
Orchestrator enhancements
We’re introducing Impact Measurement - a new module in Orchestrator designed to help organizations demonstrate the true value of knowledge and its impact on business-critical KPIs. Our goal is to make learning measurable across every stage of the journey, from learner reactions to behavioral change and business results. Capture learner sentiment and confidence to track how training supports engagement, behavior, and results- all through new dashboards designed to show real learning impact.
In this release, we’re launching the first stage of Impact Measurement- Learner reactions where we deduce Impact scores by introducing two leading indicators of learning effectiveness:
Learner Sentiment Score - captures learners’ reactions of the learning material throughout the course. Use it to identify engagement trends and spot which materials resonate or need improvement.
Learner Confidence Score - measures how confident learners feel in applying their newly gained knowledge, based on learners' reaction in the end of the course. It reflects early signs of knowledge application readiness and impact potential.
The impact scores are visualized in actionable graphs to follow the scores for each initiative over time, while the stacked graphs also let you see how individual courses contribute to overall learning impact - giving L&D teams a powerful, data-driven foundation to connect learning with real business outcomes. You can find the new visual dashboards of the Impact scores in the Insights section of Orchestrator.
ℹ️ Reach out to your Customer Success Manager to get started with Orchestrator Impact measurements.
Enriched Analytics – Report Improvements
We’ve enhanced your reporting experience with new data points, smarter filtering options, and improved report accuracy. These updates make it easier to analyze user activity, enrollment details, and course progress — all while ensuring smoother navigation and more reliable insights.
New Data Points and Filters
Enrollment Method
Added as both a column and filter in the Participant Report, allowing you to see and segment how users were enrolled in a course.
Custom Roles
Now available as a filter option in both the User Report and Participant Report, enabling refined insights based on role types.
Auto-Enrolled
Added as a column and filter in both the Participant Report and Course Report, making it easier to identify automatically enrolled users.
Team Manager Assignment Filter
You can now filter by Is Assigned or Is Not Assigned when viewing team manager data in the User Report and Participant Report, allowing for more precise filtering.
Student History
Introduced as a new column in the User Report. This provides a full overview of each user’s learning history, including any external course history.
Enhanced Functionality and Accuracy
Completion Rate in Course Reports
A new data point shows completion rates per course, giving you a clearer view of learning progress.
Pagination Improvements
Pagination in reports now correctly reflects the total number of available pages, ensuring accurate navigation and a smoother user experience when working with large datasets.
Content Creation (CC) Wizard Updates
Expanded File Format Support
The CC Wizard can now process a wider range of file formats for content ingestion, including:
Documents: Word (.docx), Excel (.xlsx, .xlm), HTML
Presentations: PowerPoint (.pptx) — including notes
PDFs: Enhanced OCR (optical character recognition) now extracts text from images in PDF and PowerPoint files
These updates make it easier to import, convert, and utilize existing learning materials directly in Learnster.
ℹ️ Content Creation Wizard is available as an Add-on to our Core plan. Reach out to your Customer Success Manager or Customer support to get started
Additional Fixes and Platform Enhancements
Notification Indicator in Learnster U
A visible notification indicator now appears if you have an unattended notification.
Role Permissions Enhancements
Further segmentation of user information by role type, providing greater data protection and visibility control where you are now able to provide user view permissions and still hide course history data. We have also expanded some permissions settings to allow either No Rights or Edit rights to current Learnster roles that has previously been locked.
(Available for all customers.)
MFA Support for Nelson App
If Multi-Factor Authentication (MFA) is enabled for a vendor, it will now also apply to the Nelson app for added security.
ℹ️ Multi-Factor Authentication is available for Core plan customers, reach out to your Customer Success Manager or Customer support to get started.
Allowing option to create attribute if missing in bulk upload
Redirect from hyperlink in a logged out state Fixed an issue where entering Learnster through a hyperlink broke the redirect if being forced to log in through auth portal
Import/Export Functionality for Courses
New import/export capability directly from the UI allowing course transfers between different Workspaces.
ℹ️ Import/Export course functionality is turned off by default - To turn it on reach out to support or your Customer Success Manager
📅 Rollout starts Monday, November 17th.